Refund policy

At Yoni Wears, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible items in accordance with the policy below.

Returns

We accept returns within 30 days from the date your order is delivered.

To qualify for a return, items must meet the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it
  • The item must be returned in its original packaging with all tags attached
  • The item must not be damaged, altered, or washed

Return requests must be submitted within 30 days of delivery. Returns requested after this period may not be accepted.

Return Shipping

Customers are responsible for the cost of return shipping.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit. Shipping costs are non-refundable.

How to Initiate a Return

To request a return, please contact us at info@yoniwears.com with the following information:

  • Your order number
  • The item(s) you wish to return
  • Reason for the return

Once your return request is approved, we will provide instructions on how to return your item.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7 working days.

Please note:

  • It may take additional time for your bank or payment provider to reflect the refund in your account
  • Original shipping fees are non-refundable

Exchanges

We do not offer direct exchanges. If you would like a different item, please return your original purchase for a refund and place a new order.

Restocking Fees

We do not charge any restocking fees for returned items.

Non-Returnable Items

There are no final sale items. All items are eligible for return provided they meet the conditions outlined in this policy.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@yoniwears.com with your order number and clear photos of the issue. We will resolve the issue as quickly as possible.

Contact Information

If you have any questions about this policy, please contact us at:

Email: info@yoniwears.com