FAQ Simply browse our store, select your desired items
Orders
FAQ
How do I place an order?
Simply browse our store, select your desired items, and click “Add to Cart.” When you're ready, proceed to checkout and follow the steps to complete your purchase.
Can I change or cancel my order?
Orders are processed quickly, so changes or cancellations are not always guaranteed. If you need assistance, please contact us as soon as possible at info@yoniwears.com. FAQ
How do I know if my order was successful?
You will receive an order confirmation email once your purchase has been completed.
Shipping FAQ
Do you ship worldwide?
Yes, we ship worldwide.
How long does shipping take?
Estimated delivery times are:
- United States: approximately 8 business days
- Canada: approximately 14 business days
- Rest of the world: approximately 21 business days
Will I receive tracking information?
Yes, once your order has been shipped, you will receive a tracking number via email.
Why is my order taking longer than expected?
Shipping times may vary due to customs processing, carrier delays, or high demand.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, unworn, and in original condition with tags attached.
Who pays for return shipping?
Customers are responsible for return shipping costs.
Do you charge restocking fees?
No, we do not charge any restocking fees.
How long does it take to receive my refund?
Once your return is received and approved, refunds are processed within 7 working days to your original payment method.
Are there any items that cannot be returned?
All items are eligible for return as long as they meet our return conditions.
Products
How do I choose the right size?
We recommend checking the size chart available on each product page to find your best fit.
Are your products true to size?
Most items are true to size, but sizing may vary slightly depending on the design.
Will the color look exactly like the photos?
We aim to display colors as accurately as possible, but slight variations may occur due to screen settings.
Payments
What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment methods available at checkout.
Is my payment information secure?
Yes, all transactions are processed through secure, encrypted payment systems.
Contact
How can I contact Yoni Wears?
For any questions or support, please email us at info@yoniwears.com.
How long does it take to get a response?
We typically respond within 24–48 business hours.